GENERAL PURCHASE CONDITIONS

Cancellations

Once a package is reserved, it can be returned up to 24 hours before, as long as no costs have been incurred. There will be no refund for not showing up for the contracted service. If the Caminito del Rey is closed due to weather conditions, the client will have the right to a refund of the services not enjoyed.

Rules of the Caminito del Rey

By booking the package, the client accepts the rules of Caminito del Rey. You can consult them in the following pdf.

1. Privacy and Security Policy

The following information about our Privacy Policy reflects the commitment of Leonardo Francisco Carrión Reyes (hereinafter El Chorro Aventuras), to maintain and guarantee secure business relationships through the protection of personal data, guaranteeing the right to privacy of each of the users of our services. In this document we explain how we use the personal data of web portal users.

For this reason, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 (hereinafter, "GDPR") regarding the protection of natural persons with regard to processing of personal data and the free circulation of these data, and LAW 34/2002, of July 11, on Information Society Services and electronic commerce (hereinafter, "LSSI"), El Chorro Aventuras informs the user who, as data controller, will incorporate the personal data provided by users into an automated file.

2. Definition of personal data

As "Personal Data" we must understand any information concerning an identified or identifiable natural person. Among others, this includes the name, surname, postal and email address, as well as telephone number or financial information.

3. Treatments and purposes of the data collected

Any personal data that you provide us when visiting our web portal will be treated in accordance with the data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes.

Therefore, we detail all the purposes for which El Chorro Aventuras uses personal data as the data controller:

Data provided during user registration:

Purposes: All the data collected during the registration process will be used to provide access to web services, carry out the requested electronic contracts, in addition to sending commercial information through electronic means.

Legitimation: The legitimate basis with which the data will be processed lies in the execution of pre-contractual and contractual measures.

Conservation periods: The data will be kept for as long as the user has an active account and in the event that the user deletes the account for the period necessary to comply with relevant legal obligations, such as by way of example but not limitation. : tax and tax obligations.

Data provided through the newsletter subscription form:

Purpose: Registration in the newsletter to receive institutional information on the news and updates of El Chorro Aventuras.

Legitimation: The legitimate basis with which the data will be processed resides in the execution of the requested pre-contractual measures, in addition to the consent expressed with the acceptance of this data processing policy.

Conservation periods: The data will be kept as long as the user does not cancel the subscription.

Data provided through the contact forms:

Purpose: Respond to the queries raised and send them commercial information, in addition to including users who have contacted via email on the distribution list.

Legitimation: The legitimate basis with which the data will be processed lies in the execution of the pre-contractual measures requested, in addition to the consent expressed with the acceptance of this data processing policy.

Conservation periods: The data will be kept for as long as necessary to respond to the request and/or until you cancel the subscription to the newsletter.

From El Chorro Aventuras we will inform all users of the non-obligatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, failure to complete said data may prevent El Chorro Aventuras from providing all services linked to such data, freeing us from all liability for non-provision or incomplete provision of these Services.

It is the user's obligation to provide the data truthfully and keep it updated, so El Chorro Aventuras reserves the right to exclude from the services and cancel the service any user who has provided false data, without prejudice to other actions that may be applicable by law.

4. Communication of your personal data to third parties

Your personal data will not be communicated to any third party, except to the suppliers necessary for the execution of the sales made.

In the event that it is necessary to communicate your information to another third party, or supplier, your consent would be requested.

5. Security of your personal data

El Chorro Aventuras has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures, to prevent any loss or unauthorized use by third parties, for example our web portals use HTTPS data encryption protocols.

6. Information on the Use of Cookies

By the mere fact of visiting this web portal or using the services of El Chorro Aventuras, no personal data that identifies a User is automatically recorded. However, we inform you that while browsing the Website, "cookies" are used, small data files that are generated on the Internet user's computer and that allow us to obtain the following analytical information:

The date and time of access to the Web, allowing us to know the busiest times, and make the necessary adjustments to avoid saturation problems during our peak hours.

The number of daily visitors to each section, allowing us to know the most successful areas and increase and improve its content, so that users obtain a more satisfactory result and improve the design of the content.

The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.

Security elements involved in controlling access to restricted areas. For more information visit our cookie policy.

7. User rights

All users can exercise any of the rights granted by the data protection regulations, such as the right of access, rectification, limitation of processing, deletion, data portability and opposition that assist them by writing to El Chorro Aventuras, located at C/Travesía el Chorro 1, Barriada Bermejo 29500 Alora Málaga or by sending an email to info@elchorroaventuras.com. And if you consider it, you can file a claim with the Spanish Data Protection Agency

8. Procedures to revoke the consent given

Any user can revoke the consent given, such as opposing the use of their information for advertising purposes, market research or the development of satisfaction surveys. Said revocation may be made at any time (without retroactive effect). To do this, you must send an email to the address info@elchorroaventuras.com.

If you wish to revoke the consent given to receive commercial communications by email, you can also do so from said email, by clicking on the link included therein and following the instructions provided to you.

9. Changes to the Privacy Policy

Our Privacy Policy may be updated due to changes and legal needs, as well as due to improvements and changes included in the way we offer and provide our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, to be able to access and learn about the latest changes that may have been incorporated. In the event that said changes are related to the consent given by the user, in such case an independent and separate notification will be sent to obtain it again.

If during reading you have any questions or concerns about our Privacy Policy or you want to exercise any right or action related to your personal data, please contact us at the following email address info@elchorroaventuras.com.

10. Civil liability for organizing excursions on foot (hiking) or by bicycle

Within the coverage of Professional Liability, the Civil Liability of the Insured is covered exclusively for personal and material damage suffered by its clients due to the organization of excursions on foot (hiking) or by bicycle. In addition to the exclusions common to all guarantees, the following are excluded:

• Damage resulting from the organization of these events without the relevant authorization.
• Responsibility for organization of climbing, mountaineering and similar events.
• Damages resulting from the organization of sports competitions on public roads.
• Damages due to the lack of use of the mandatory security measures for the practice of these sports.
• Damages resulting from disturbance of public order and/or crimes committed.